Shipping policy
Shipping & Delivery
At Nidus Living, we want your shopping experience to be simple, convenient, and enjoyable. This policy explains how orders are processed, shipped, and delivered.
Order Processing
Orders are processed after payment has been successfully confirmed. Processing times may vary depending on product availability, supplier processing schedules, and order volume.
Please allow [1–3 business days] for order processing, unless a different timeframe is stated on the product page.
Business days exclude weekends and public holidays.
Shipping Destinations
Nidus Living aims to serve customers in the markets available at checkout. Available destinations depend on product eligibility, supplier shipping coverage, and local delivery restrictions.
Please confirm that your country and full delivery address are supported before placing your order.
Shipping Times
Estimated delivery times vary depending on your destination, product, shipping method, and supplier.
Any delivery timeframe displayed at checkout or on a product page is an estimate, not a guarantee. International shipments may take longer because of customs clearance, carrier delays, weather, or other circumstances beyond our control.
Shipping Costs
Applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping costs may vary by destination, order size, product, and delivery method. Free shipping promotions, when available, are subject to their stated terms.
Order Tracking
When tracking information is available, we will provide it through the contact information associated with your order.
Please allow time for the carrier to update tracking information after shipment.
Customs, Duties, and Taxes
International orders may be subject to import duties, customs fees, or local taxes. Unless otherwise stated at checkout, customers are responsible for any charges imposed by their destination country.
Customs procedures may also affect delivery times.
Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact us as soon as possible at [support email]. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed, Lost, or Damaged Orders
If your order appears delayed, lost, or damaged, contact us with your order number and any relevant photographs or tracking information.
We will review the situation and work with the appropriate supplier or shipping carrier to determine the next steps.
Contact Us
For shipping questions or order assistance, contact:
Email: support@nidusliving.store
Website: https://nidusliving.store
Thank you for shopping with Nidus Living.