Privacy policy
Privacy Policy
Last updated: October 24, 2026
Nidus Living ("we," "us," or "our") operates the Nidus Living online store at https://nidusliving.store. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our store, make a purchase, contact us, or otherwise interact with our services.
1. Personal Information We Collect
Depending on how you interact with our store, we may collect the following categories of information:
- Contact information, such as your name, email address, telephone number, and shipping or billing address.
- Order information, including products purchased, order history, transaction details, and delivery information.
- Payment-related information processed through our payment providers. We generally receive transaction details and payment status rather than complete payment card information.
- Account information, if you create a customer account.
- Communications you send to our support team.
- Technical information, such as device information, browser type, IP address, and website usage data, where collected through our store or permitted technologies.
- Preferences and marketing choices associated with your interactions with us.
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders.
- Arrange shipping, delivery, returns, and refunds.
- Communicate order confirmations, tracking updates, and customer service responses.
- Maintain and improve our store, products, and customer experience.
- Detect and prevent fraud, security incidents, and unauthorized transactions.
- Comply with legal, accounting, tax, and regulatory obligations.
- Send promotional communications where permitted by law and consistent with your preferences.
- Enforce our store policies and protect our legitimate business interests.
3. How We Share Information
We may share relevant information with service providers when necessary to operate our business. These providers may include:
- Shopify and our ecommerce service providers.
- Payment processors and transaction security providers.
- Suppliers, fulfillment partners, and shipping carriers.
- Website analytics, advertising, and marketing providers, where used.
- Professional advisers and public authorities when required by law or necessary to protect our rights.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide, subject to their own legal obligations and applicable law.
4. Cookies and Similar Technologies
Our store and its service providers may use cookies and similar technologies to support website functionality, remember preferences, understand store usage, and, where applicable, measure advertising performance.
You may be able to manage cookies through your browser settings or our consent tools, where available. Disabling certain cookies may affect website functionality.
5. Marketing Communications
If permitted by law, we may send promotional emails about products, offers, or store updates.
You can unsubscribe using the link in a marketing email or contact us at [support email]. Even if you opt out of promotional messages, we may still send essential transactional or service-related communications.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, resolving disputes, maintaining business records, and meeting legal obligations.
Retention periods depend on the type of information and the circumstances in which it was collected.
7. Data Security
We use reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
No internet transmission or electronic storage method can be guaranteed to be completely secure.
8. International Data Transfers
Because we may use ecommerce, payment, supplier, or other service providers operating in different countries, personal information may be processed outside your country of residence.
Where required, appropriate safeguards will be applied to international transfers in accordance with applicable law.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also have rights to object to or restrict certain processing, withdraw consent, or opt out of certain marketing or data-sharing practices.
To submit a privacy request, contact us at [privacy email].
We may need to verify your identity before completing a request. Certain information may need to be retained where required by law or necessary for legitimate business purposes.
10. Children's Privacy
Our store is not intended to be directed at children who are not legally permitted to use its services independently. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, contact us so we can review the situation.
11. Third-Party Websites
Our store may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites. Please review their privacy policies before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal requirements change. The updated version will be posted on this page with a revised date when appropriate.
13. Contact Us
For questions about this Privacy Policy or to exercise applicable privacy rights, contact:
Store: Nidus Living
Website: https://nidusliving.store
Email: support@nidusliving.store
Business address: 18 cite du peuple ruelle Jehovah cap haitien Haiti